PRIVACY POLICY

Last updated: September 23, 2025

Lauren A. Buchanan & Associates, P.C. is a personal injury law firm located at 200 E 5^th Avenue, Suite 113, Naperville, IL 60563.  Our Firm values your privacy and is dedicated to protecting your personal data.  This policy outlines how we collect, use, store, and protect your personal data via our website, https://www.laurenbuchananlaw.com, and your rights concerning this data.

Data Sharing and Disclosure

We do not share your personal data with third parties for marketing or promotional purposes. We may share your data with third parties only in the following circumstances:

• Service Providers: With third-party service providers who perform functions on our behalf, such as IT service providers, data storage providers, and telecom service providers;
• Legal Obligations: When required by law or to respond to legal processes.
• Protection: To protect our rights, property, and safety, or that of our customers and others.

Data We Collect

We collect various types of personal data, including:

• Identity Data:  Name;
• Contact Data:  Email address, telephone number(s), postal address;
• Sensitive Data (if you so choose):  Date of birth, social security number, driver’s license number, and personal health information.
• Technical Data: IP address, location, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

Any “Sensitive Data” you do supply is voluntary and done so at your own risk.

Children Under the Age of 18

Our website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to the website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this website. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at (312) 759-7764 or by email at info@laurenbuchananlaw.com.

If a minor is in need of representation, please have an individual above the age of 18 with authority, consent, and agency contact for assistance. We can assist with injury or wrongful death matters involving minors.

Methods of Data Collection

We collect personal data using various methods, primarily though forms on our website:

• Direct Interactions: You provide your personal data when you fill out forms on our website, subscribe to our services, request marketing materials, or give us feedback.
• Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, and other similar technologies

How We Use Your Personal Data

We use your personal data for the following purposes:

• SMS Program: If you opt into our SMS program, we will send you messages regarding our services, updates, policies, and promotional offers. You will receive messages about product updates, service notifications, and special offers. You can opt-out at any time.
• Service Provision: To perform the contract we are about to enter into or have entered into with you.
• Marketing and Communications: To send you marketing materials and communicate with you about our services.
• Prospecting: To analyze your data to understand your preferences and prospects for new clients.
• Customer Support: To respond to your inquiries and provide support.

Security

We implement appropriate security measures to protect your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.  However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Opt-Out Options and Mobile Information

You have the right to opt out of receiving future contacts from us at any time by:

• SMS: Replying “STOP” to any SMS message you receive from us.
• Email: Replying to any received email from us asking us to discontinue them.

More on mobile information usage, collection, and privacy

• Our SMS program provides updates, notifications, and promotional messages related to our services. By subscribing to our SMS program, you consent to receive SMS messages at the phone number provided. Message frequency may vary based on your interaction with our service.
• We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Additionally, all the categories of personal data mentioned above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances. However, we may share your data with trusted service providers who assist us in operating our SMS program, provided they agree to keep your data confidential and use it solely for the purpose of providing services on our behalf.
• Opt-Out Option: If you wish to opt-out of receiving SMS messages, you may do so at any time by replying “STOP” to any of our messages or by contacting us directly at (312) 759-7764. Opting out will not affect your other interactions with our services.

Links to Other Sites

Content within our website may include links to other sites not operated by us. If we link to an external site, it is a site we trust; however, we are not responsible for any site’s content or privacy practices not managed by our firm. We strongly advise you to review the privacy policies of external websites as well.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page.  Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at (312) 759-7764 or by email at info@laurenbuchananlaw.com.